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HelpDesk/Support Technical Support IT Support

IT Help Desk Agent — First-Line Tech Support

Job in Novi, Oakland County, Michigan, 48377, USA
Listing for: Learning Care Group
Full Time position
Listed on 2026-05-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Learning Care Group is looking for an L1 Help Desk Agent in Novi, Michigan. The role involves being the first point of contact for technical assistance regarding hardware, software, and networking issues. You will provide support via phone, email, and chat, logging and tracking service requests, resolving common issues, and escalating complex problems. Required qualifications include a high school diploma, strong communication skills, and familiarity with technical support tools and concepts.

Competitive hourly wage and benefits are offered.
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