Accounts Receivable Collections Specialist

Founded in 1995, Pine Tree is the premier owner and operator of open-air shopping centers in the US with over 18 million square feet and $3.1 billion of assets under management. Pine Tree employees are guided by our core values of collaboration, trust, diligence, and empathy to optimize and grow our portfolio through elevated, insightful, and value-driven solutions for our stakeholders.

Pine Tree is an equal opportunity employer. Learn more at

Pine Tree is looking for an Accounts Receivable Collection Specialist who thrives at the intersection of financial accuracy and relationship-building. In this role, you’ll play a key part in strengthening tenant partnerships while ensuring revenue is captured efficiently and fairly. You’ll oversee Accounts Receivable transactions, monitor and reconcile eligible costs, manage proportional tenant allocations, and deliver accurate billing, analysis, and reporting.

As a trusted point of contact, you’ll lead collection efforts with professionalism and empathy, driving timely recovery of outstanding balances while fostering positive, long-term tenant relationships. Your work will directly support Pine Tree’s financial health and contribute to a collaborative, service-oriented tenant experience.

• Lead monthly collection efforts
• Contact clients (via email and phone) to follow up on overdue accounts and arrange payment plans as needed
• Monitor and manage accounts receivable aging reports to prioritize collection efforts
• Investigate and resolve payment discrepancies or disputes professionally
• Maintain accurate records of collection activities and communications
• Collaborate across departments to address issues and ensure client satisfaction
• Prepare regular reports on collection status and performance metrics
  
  Lead communication efforts and act as liaison with collection agencies
• Adhere to company policies and regulatory requirements in all collection activities

• 3+ years of Accounts Receivable collections experience strongly preferred
• Experience working with accounting systems;
  Yardi a plus
• Strong verbal and written communication skills
• Detail-oriented with strong organizational and follow-up skills
• Ability to prioritize workload and manage multiple accounts effectively
• Strong attention to detail, a high level of professionalism, and with appropriate timeliness
• Proficient in Microsoft Office Suite (MS Word, Excel, PowerPoint, Outlook, Teams) and open to learning new relevant software when needed.
• Demonstrated ability to work both independently and contribute as part of a team.

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Competitive salary, performance-based incentive, and attractive benefits, including work/life balance and healthcare.

We believe that trust, experience, humility, transparency, and responsibility should influence everything we do in business and life. As a result, we’ve built what we believe is the best team in the industry, combining decades of experience in acquisitions, leasing, property management, development, design & construction, accounting, human resources, and marketing.

Pine Tree is an equal-opportunity employer.