Engineering Operations Technician, Data Center Engineering Operations

Engineering Operations Technician, Data Center Engineering Operations

Job  | Amazon Data Services European Sovereign Cloud GmbH - J95

Do you want to work on the world’s largest Cloud Computing Infrastructure? Then we have the perfect job for you! Mid 2013, Amazon Web Services S3 web service accepted its 2 trillionth object and that the service is regularly peaking at over 1.1 million requests per second. To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in every region.

This requires talented people to build and manage. We hope it is you!

We are currently looking for an experienced, detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports our Data Center Organization within Amazon. The team ensures that the data center operates at 100% availability while maintaining first‑class customer service to the teams and groups within the data centers.

The Data Center Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, and fire/life safety equipment within the data center. The EOT serves as a technical resource to support Amazon within its owned and operated data centers. This equipment supports mission‑critical servers that must maintain better than 99.999% uptime. EOTs are also tasked with driving innovation while reducing operational costs in the facilities.

• Assist in the operation and maintenance of all electrical, mechanical, and HVAC equipment within the Data Center/Facility.
• Assist in maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution and all other aspects of Data Center support.
• Monitor and troubleshoot all mechanical, electrical, HVAC systems, voice/data, chiller systems and generators.
• Provide assistance to contractor or data center engineer to ensure proper operation and maintenance of all facility equipment covered under level I plus areas in which they are certified such as making and running fiber optic, electrical certification, HVAC repair (training/certification), UPS and/or generator certifications and training.
• Provide assistance to contractor or data center engineer to deploy new equipment, such as building racks, cabling, and other tasks as necessary.
• Respond to internal Rack customer maintenance, repair and additions/expansion requests through the ticketing system.
• Perform site walkthroughs to verify proper operation of Facility Equipment and Monitoring Systems.
• Maintain changes in state in Mission Critical infrastructure in support of corrective/preventive maintenance.
• Review the test quality, performance, safety, and reliability of products, equipment, processes.

• Received technical (Military/Trade School) training and/or have similar experience in that field.
• Have electrical qualification(s) necessary to operate Low Voltage equipment in accordance with applicable German regulations (Elektrofachkraft).
• Several years of relevant work experience, ideally within Data Center operations.
• National of an EU member state.

• Several years of working within a data center.
• Associates or Bachelor’s degree in applicable engineering field or mechanical or electrical trades.
• Certified electrician as per German regulations.

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