Mortgage Loan Officer

Location

3544 Meridian Crossing Drive, Suite 140

Okemos, MI 48864

We are currently seeking a Mortgage Loan Officer to join our Michigan First Mortgage Office. The person in this position will report to the Loan Center Manager.

JOB SUMMARY: Our Mortgage Loan Officers strive to make an impact on their client’s lives by providing the most up‑to‑date mortgage information to help them meet their financial goals. This involves increasing a client’s mortgage loan portfolio by developing business contracts, attracting mortgage customers, completing the mortgage loan process, and closing.

KEY

JOB RESPONSIBILITIES:

• Advise and educate clients on the home‑buying or refinance process and how to better manage their mortgage needs.
• Meet mortgage loan operational standards by contributing mortgage loan information to strategic plans and reviews; implementing production, productivity, quality, and customer‑service standards; resolving problems; identifying mortgage loan system improvements.
• Assist in the preparation of credit information necessary to establish qualifying range, including such factors as applicant’s assets, credit experience, and income, based on predetermined standards.
• Keep a record on file of credit transactions, inquiries, pending loans, Loan Activity report by representative, and Daily Loan Listing.
• Attract new mortgage loan applications by developing relationships within the community, specifically with the real estate community; making sales calls to prospective customers.
• Complete mortgage loans by monitoring collection, verification, and preparation of mortgage loan documentation; scheduling and completing mortgage loan closing.
• Exhibit excellent interpersonal and persuasion skills.
• Perform functions in an accurate and timely manner.
• Perform other duties as assigned.
• Become/is an advocate of The Michigan First Way, supporting all facets of it, including complete fulfillment of Our Promise, 5 STARS Service, SOLVE IT and our ISMs. Foster a positive demeanor and image through professional representation in all contacts with both team members and members.

• High school diploma; BA degree in Finance, Accounting, or Economics preferred.
• Previous experience in financial software or sales is a plus.
• Passionate, great communication skills, self‑motivation, positive and competitive attitude.
• Detail‑oriented.
• Ability to effectively present information in one‑on‑one and small group situations.
• Proficiency with standard office equipment and financial calculations; operational software knowledge desired.
• Must have more skills than just telemarketing experience; organic lead generation and social media efficiency are essential for long‑term prosperity.

• Very competitive pay.
• Low‑cost medical, dental, and vision benefit options; employer‑paid life and disability insurance.
• 401(k) – 100 % match up to 5 % deferral.
• Tuition reimbursement for undergraduate and graduate degree programs.
• Complimentary concierge service.
• Free, state‑of‑the‑art fitness center with exercise equipment, showers, and locker rooms.
• Wellness initiatives and events throughout the year.
• Loan discounts for certain secured and unsecured loans and mortgages.
• Opportunities for pay increases, incentives, and profit‑sharing based on performance.
• On‑site subsidized cafe and bowling center.

Michigan First Credit Union is an Equal Opportunity Employer.