Toyota Warranty Administrator

Toyota of Olympia

Toyota of Olympia is a premier Toyota dealership committed to providing exceptional automotive experiences to our customers. With a reputation for excellence in customer service and a wide range of high-quality vehicles, we take pride in our commitment to meeting and exceeding customer expectations. As part of our dynamic team, you will contribute to the success of our dealership and play a key role in delivering a seamless and positive experience for our valued customers.

Toyota of Olympia is looking for an experienced, detail-oriented Toyota Warranty Administrator to join our growing team. This is a critical role within our service and accounting operations. The right person will understand that warranty administration is far more than simply processing claims — it requires accuracy, organization, accountability, strong communication, and the ability to proactively manage a fast-moving workload while protecting both the customer experience and dealership profitability.

We are a high-volume Toyota dealership with a strong reputation for customer satisfaction, a modern state-of-the-art facility, and a culture built around teamwork, professionalism, and continuous improvement.

• Process and submit Toyota warranty claims accurately and efficiently
• Review repair orders and documentation to ensure compliance with Toyota warranty policies and procedures
• Monitor, reconcile, and follow up on outstanding warranty receivables and rejected claims
• Work closely with service advisors, technicians, parts, accounting, and management teams to resolve claim issues quickly and accurately
• Maintain proper documentation and organization of warranty parts and records as required by Toyota
• Stay current on Toyota warranty bulletins, policy updates, recalls, and procedural changes
• Assist in identifying process improvements that help maximize warranty efficiency and accuracy
• Help ensure the dealership is paid promptly and correctly for all warranty repairs performed
• Maintain professionalism and composure in a fast-paced, high-volume environment

• Is proactive and self-motivated
• Has strong attention to detail and excellent time management
• Communicates professionally and works well across departments
• Can identify and correct discrepancies before submission
• Thrives in a structured, process-driven environment
• Understands the importance of compliance and documentation
• Takes pride in doing things correctly the first time
• Maintains a positive, team-oriented attitude

• Previous dealership Warranty Administrator experience required
• Toyota warranty experience strongly preferred
• Strong understanding of automotive repair orders, warranty processes, and dealership operations
• Experience reconciling warranty schedules and receivables
• Excellent organizational and administrative skills
• Strong computer skills and comfort navigating dealership software systems
• Reynolds & Reynolds experience preferred
• Ability to work independently while also collaborating with multiple departments
• Professional communication skills and strong follow-through

• State-of-the-art facility and repair technology
• High-volume, fast-paced Toyota dealership
• Strong leadership team and positive work environment
• Medical, dental, vision, life insurance, and 401(k)
• Paid vacation and holidays
• $30-$35/hr DOE
• Opportunities for growth and long-term stability
• Team-focused culture with strong employee engagement

This is a full-time, in-person position based at Toyota of Olympia in Tumwater, WA.

If you are an experienced Warranty Administrator who takes pride in accuracy, organization, and teamwork — we would love to hear from you.