Mindworks Screening Team Administrator

Go back Surrey and Borders Partnership NHS Foundation Trust

The closing date is 18 February 2026

To ensure new requests for support are safely and efficiently moved from referral platforms to the appropriate next steps and to support the team in completing administrative tasks.

• Maintain the confidentiality and security of client data in accordance with Trust policy.
• Use referral platforms and Systm One to accurately enter confidential information to support the safe delivery of services for children and young people, according to standard operating procedures.
• Answer telephone enquiries, transfer messages according to priorities whilst maintaining a helpful and courteous manner at all times.
• Answer and respond to any administrative queries Mindworks Surrey staff have on a day-to-day basis.
• Support team members in liaising with young people and their families/carers/secretaries/GPs and other relevant care agencies.
• Take notes for clinical/team meetings as required by the team.
• Manage the distribution and date‑stamping and associated tasks of any incoming/outgoing post.
• Maintain an effective electronic filing system, including retrieval of paper files from archive storage.
• Undertake photocopying and maintain stocks of relevant forms and leaflets for team use.
• Coordinate and book rooms for meetings and client appointments.
• Liaise with estates department regarding any repairs required within the base to maintain a safe working environment.
• Share responsibility for securing the building at night, ensuring the area is secured subject to local procedures.
• Follow Trust and team policies/procedures and propose changes to practices if necessary.
• Provide cover for other colleagues in other admin teams as required for short absences due to annual leave or sickness.

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trusts to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles.

Applicants must have the right to work in the UK for the duration of the role.

We look forward to receiving your application!

JOB DESCRIPTION / PROFILE

Job Title

Mindworks Surrey Screening Team Administrator

Payband/Grade

Band 3

Directorate

Job Description Reference

My job makes better lives by ensuring prompt, effective and efficient administrative support to Mindworks Surrey screening team.

Job Overview To ensure new requests for support are safely and efficiently moved from referral platforms to the appropriate next steps and to support the team in completing administrative tasks.

NHS Competency

• Communication 3
• Interpersonal Sensitivity 2
• Personal and People Development 3
• Courage 2
• Health, Safety and Security 3
• Teamwork 2
• Service Improvement 2
• Quality 3
• Equality and Diversity 2

Values

IT Skills 3

Treat People Well

Statutory Requirements

• Create Respectful Places
• None
• Involve not Ignore
• Open, Inclusive and Accountable

Qualifications required

Good standard of general education to include 5 GCSE (or equivalent) including English and…