Part Time Client Care Coordinator - Furry Fellas Pet Service

Overview

Furry Fellas is Hiring for a Part Time Client Care Coordinator

Work From Home:
Must be located in RI, MA. Will consider FL. Ideal candidate is able to excel in a busy fast paced remote office setting and has a quiet space to work without distractions.

Furry Fellas Pet Service LLC currently has an opening for a Part Time Work from Home Client Care Coordinator
. Shifts would vary by the week and the schedule goes out a month at a time so you can plan ahead. The ideal candidate would be flexible to work day shifts, evening shifts as well as every other weekend. The hours range from 9-1pm / 9-2pm, 1:30-6pm / 2:30-6pm & 6-9pm / 7-9pm. Every Other Weekend Required (Sat/Sun). Occasional holiday check-ins are required, including distributing holidays among all CCCs.

Check-ins are flexible and can be done anywhere with an internet/phone connection to monitor for client & staff emergencies. There is opportunity for growth into full time and advancement in the company for the right individual.

Note:

Training rate is $15/hour. Once able to work on your own efficiently, rate increases gradually according to capabilities/performance. Yearly pay increases, Continuing Education & Certificate programs, and Birthday/Holiday & Referral Bonuses are available.

• Scheduling reservations and arranging pet care coverage
• Answering clients’ and staff questions via email & phone
• Keeping client management system and cloud drive docs up to date at all times
• Sending invoices
• Entering credit/debit/Pay Pal payments
• Keeping inbox up to date
• Maintaining organization, detail, and up-to-date records

• At least 6 months to 1 year prior experience working or volunteering with animals preferred
• Bachelor’s Degree preferred;
  Associate degree will be considered
• Strong verbal and written communication skills
• Extremely reliable
• Ability to work independently, prioritize, with strong attention to detail and organizational skills
• Ability to learn quickly
• Cellphone (Android or iPhone)
• Up-to-date laptop & high-speed internet
• A quiet place in your home to work without disruptions
• Android or iPhone for logging into our phone system via app and texting manager
• Prior experience in a busy office setting / receptionist / admin assistant / pet reservation coordinator

• $16+ per hour based on experience, flexibility, and testing results
• Note:
  
  Training rate is $15/hour; rate increases gradually as you work independently
• Yearly pay increases
• Continuing Education & Certificate programs
• Birthday/Holiday & Referral Bonuses

Interested candidates should submit the Client Care Coordinator application via our Employment page on our website:

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