Services Operations & Logistics Administrator

Location:

Sarnia, ON

Salary Range: $53,000.00 to $60,000.00

Summary
The Operations & Logistics Administrator is responsible for supporting daily field operations through payroll administration, travel coordination, compliance management, job documentation, shipping support, and logistics coordination. This role works closely with the Operations Coordinator and field technicians to ensure efficient execution of customer projects and outage support activities.

Key Responsibilities

Enter payroll data into ADP for Canadian and US employees

Maintain job databases and attach required project documentation

Update and maintain customer compliance systems including ISNetworld, Avetta, and Comply Works

Enter JSA and safety documentation into Intelex for management review

Coordinate technician travel including flights, hotels, and rental vehicles

Prepare and track US work visa and international travel documentation

Prepare shipping documents, customs paperwork, and carnets

Coordinate shipping and receiving activities

Assist with preparation and staging of field equipment

Support loading and unloading of trucks as operationally required

Maintain organized electronic and paper records

Assist with customer onboarding documentation and administrative requirements

Track completion of required compliance documentation

Provide administrative support to the Operations Coordinator and field service team

Assist with inventory and material tracking as required

Required Skills/Abilities

2–5 years of experience in administration, logistics, operations, or industrial service support

Strong organizational and multitasking skills

Experience working with Microsoft Office and administrative software systems

Ability to work in a fast-paced industrial service environment

Strong attention to detail and accuracy

Comfortable working around industrial equipment and warehouse environments

Experience with payroll systems, compliance platforms, or logistics coordination is considered an asset

Forklift experience or willingness to learn is considered an asset

Being on call is required

Education and Experience

This position is based in an industrial field service environment supporting power generation, manufacturing, and heavy industrial customers.

The role includes both office-based administrative work and occasional operational support activities within the warehouse and shipping areas.

Physical Requirements

Constant movement and standing for the duration of the shift.

Benefits

Robust vacation, statutory holidays, and sick day policies.

Possibility for flexibility and occasional remote work.

Comprehensive benefits package including health and wellness.

Defined contribution plan opportunity with up to 6% contribution matched on base salary.

Growth opportunities, tuition reimbursement, employee assistance program, life insurance.

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