Director, Strategic Initiatives eCommerce Field Operations

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships.

This position offers the chance to work in a fast‑paced, dynamic environment that’s constantly evolving.

The Director of Strategic Initiatives in eCommerce will report to the Leader of eCommerce Field Operations. The Director provides enterprise‑level leadership of strategic initiatives including B2B relationships through influence and partnership with customers, peers and division‑based cross‑functional partners. With a growth focus, this role will set strategy to build new business, govern performance via KPI frameworks, and champion continuous improvement and engagement.

The leader partners with internal teams and external vendors to integrate demand, optimize capacity, and ensure timely, cost‑effective, and accurate delivery of product.

The position will be based out of the following location(s):
Boise,  Pleasanton, CA. Travel is required for this role (65‑75%) to meet customers across our national network. When not traveling, this role is a hybrid working role with the expectation of 4 days of in‑office work and 1 day of remote work. This is subject to change due to management expectations.

• Define the multiyear strategy for business growth aligned to enterprise goals.
• Translate strategic priorities into annual operating plans with clear outcomes, productivity, and budgets.

• Set KPI frameworks (e.g., Growth, Conversion, Retention) and review performance via weekly/monthly business reviews, using insights to course correct.

• Own budgets for operational area; identify structural cost levers and productivity improvements.
• Direct labor and capacity planning models to align staffing with demand variability.

• Set the technology roadmap, lead system implementations and upgrades in partnership with IT, Product and vendors.
• Manage relationships with vendors, purchase orders, and expenses to stay on budget and deliver value.

• Partner with procurement, operations, compliance, etc. to ensure end‑to‑end integration of processes and platforms.
• Communicate vision, roadmap, key decisions, and learnings across the enterprise.
• Obtain regular feedback from division partners and leadership to enhance processes and exceed partner expectations. Work closely with all functions to align strategies. Affect results by maneuvering through appropriate formal and informal organization channels. Influence across all levels.

• Facilitate opportunities for training and development, encouraging collaboration and knowledge sharing among team members, and recognizing and rewarding achievements.
• Foster an inclusive, customer‑first culture that seeks diverse perspectives and drives engagement and change.

• Oversee standardized performance reports and dashboards; leverage data, surveys, and analytics to measure effectiveness and progress, and to inform decisions.
• Analyze the current cost structures and identify levers to improve profitability, including financial forecasting and risk assessments.

• Outstanding communicator with excellent presentation, written, and oral communication skills.
• A thought leader who is resilient in approach and can adapt to unexpected challenges.
• Experience working closely with executives and senior leaders to support strategic programs, business planning, and operational objectives.
• Excellent facilitation, collaboration, and teamwork skills with demonstrated ability to gain trust, secure buy‑in, and influence and manage change at all levels.
• Strong analytical, strategic‑thinking,…