Head of Technology and Business Systems

Job Title: Head of Technology and Business Systems

Location: Remote with occasional travel to Sign Health sites

Salary: £60,000 – £63,000 per annum

Hours: 37 hours per week

Report to: Chief Finance Officer

Final date to receive applications: 18 May 2026

Interview Date: 27 May 2026

Sign Health is a passionate and unique deaf-led charity, committed to creating a future where there are no barriers to good health and wellbeing for deaf people. Our work is varied and aims to promote easier access to healthcare and information. We partner with the NHS and other services and take on projects, carry out research, and raise awareness. We also deliver our own services to reach deaf people in our shared language (BSL) in their moment of need, through domestic abuse support, therapy, advocacy and residential services.

The newly created role of Head of Technology and Business Systems will support the Executive with the development and delivery of technology and data strategies. Having grown rapidly as an organisation over the past few years, your contribution will be vital in implementing and strengthening Sign Health’s technology and data management processes.

Sign Health operates over 20 business systems spanning social care, therapies, fundraising, HR and finance, alongside a Microsoft 365 environment and outsourced IT support. The organisation is midway through a significant Transformation Programme and this role will provide the technical leadership needed to ensure these initiatives succeed.

• Lead the strategic development of Sign Health’s technology estate, managing vendor relationships, system procurement and licence optimisation across the full portfolio of business systems.
• Build Sign Health’s data and analytics capability, developing Power BI dashboards, automations and integrations to drive better performance reporting and decision‑making.
• Provide hands‑on technical leadership for Transformation Programme projects, including CRM implementations, a finance system replacement and data management improvements.
• Lead the responsible adoption of AI across the organisation, from policy development to staff training and tool selection.
• Oversee cyber security, working towards Cyber Essentials Plus certification and ensuring compliance with GDPR, the NHS Data Security Toolkit and other frameworks.
• Champion a data‑informed culture, building confidence and capability across the organisation in how tools and data are used to drive real impact.

This is an exciting new role – responsible for evolving Sign Health’s technological environment, strengthening how we use data, and driving forward innovation to shape a future aligned with Sign Health’s vision.

At Sign Health, you will be part of a passionate and dedicated team, making a real difference to the lives of deaf people. We offer a supportive, inclusive work environment and opportunities for professional growth.

Wellbeing is at the heart of everything we do! It’s not just about our clients, it’s about you too.

• 25 days holiday per year plus bank holidays (pro‑rata)
• 2 wellbeing days per year (pro‑rata)
• Company pension scheme with Standard Life from your first day of employment. Employer contribution amount: 6% of your salary, minimum employee contribution of 5%
• 5 days per year of paid study leave (CPD) (pro‑rata)
• Expenses policy which allows payments for items when working away from home
• 2x salary life assurance scheme (death in service)
• Fully funded BSL training
• Sick pay policy
• Equipment and furniture desk/chair to work from home
• Refer a friend £200 voucher for both the referee and referrer!

We positively encourage applications from deaf people, disabled people, people of colour and people from the LGBT+ community. We will support all applicants along the journey of our recruitment process.

Offers of work are subject to:
Enhanced DBS checks, Right to Work checks, satisfactory references and Medical Health clearance.