Senior Supplier Operations Manager

Position

Schedule:

Full-Time

This job posting is anticipated to remain open for 30 days, from 17-Apr-2026. The posting may close early due to the volume of applicants.

This role will implement the processes outlined below to support a rapidly evolving technology landscape with an increasing use of vendors to achieve Digital, Data, and Operations (DDO) division objectives in line with firm strategic priorities. The team:

• Serve as the central point of contact for all Digital stakeholder acquisition needs, leading them through cross functional processes and procedures required to fulfill their needs.
• Lead all Digital efforts for all strategic and major suppliers related to the resource fulfillment lifecycle, global supplier strategy, demand planning, financial modeling, and supplier relationship strategies.

• Guide Digital stakeholders to outline their requirements, aggregate demand, drive alignment to preferred vendor strategies, follow all governance processes while prioritizing efficiency, economic value, and quality.
• Lead and implement effective statement of work (SOW) creation partnering with Sourcing, including suggestion of performance metrics and measures that preserve investment value.
• Orchestrate communications and serve as the central point of contact for stakeholders and vendors related to internal cross functional teams including Sourcing, Legal, HR, Third Party Risk, Compliance, Supplier Performance Management, and other Technology areas.
• Partner with GDC, Digital Leadership, and Supplier Performance Management to govern vendor relationships, segment suppliers, and develop preferred vendor list.
• Manage and develop self while internalizing leadership feedback.

Edward Jones’ compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account.

Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm’s Employee Assistance Program.

Hiring Minimum: $101700

Hiring Maximum: $173200

• Bachelor’s degree or equivalent experience is required.
• Strong understanding of negotiating, purchasing, and managing large scale global MSAs and SOWs for Technology and BPO vendors preferred.
• Experience with demand planning and managing service level metrics preferred.
• Solid understanding of financial accounting / P&L.
• Experience working with data and analytics.
• Up to 10% travel.

* Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.*

Current INTERNAL home-based associates: while this role is posted as hybrid, if selected and accepted, you may retain your home-based status. Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.