Business Analyst, Pension Calculations; remote

Position: Business Analyst, Pension Calculations (remote)
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global‑leading health and well‑being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

The business analyst is responsible for configuring the internal software, as well as analysing and resolving common issues experienced by clients following implementation. They will receive guidance from implementation managers as needed, but must be able to establish priorities and resolve problems independently or as part of a team. At TELUS Health, this role will provide the selected candidate with unparalleled expertise in pension calculations and pension plan administration in the Canadian and American markets.

Through our multiple implementation projects for new clients across North America, the opportunity to learn an impressive range of calculation types will be made available to you. In less than one year at TELUS Health, you will be able to acquire incomparable versatility, even after several years of experience in pension plan administration with our competitors. To succeed, the business analyst must be able to effectively manage problem resolution by providing clear explanations of issues and a path to their resolution;

they must also possess strong skills in technology, communication, and problem‑solving.

What You’ll Do

Perform detailed analysis of our clients' pension plan calculation rules

Act as the link between the client and the project team in terms of pension plan calculations

Configure in‑house software to suit the specifics of the client's pension plan

Write specifications according to the needs and requests of the clients regarding new developments of the software

Ensure the proper integration of the software with other software that will be implemented for the client

Participate in the development of the specific testing strategy for software configuration and new developments

Participate in the review of test scenarios with the selection criteria required by the plan

Provide support to the quality assurance team

Collaborate in the development of the software by providing suggestions for improvement to the responsible team

Once the implementation is complete, provide customer service to users to ensure effective management of the software

What You Bring

University degree in actuarial science, mathematics, statistics or finance

Minimum of 5 years’ experience in an appropriate field

Experience in pension plans calculations

Ability to understand and use current computer technologies and a good knowledge of Excel software

Recognized, among other things, for analytical and summarising skills, sense of organisation and flexibility in terms of managing multiple projects

Good initiative and problem solving skills

Ability to work both as a team and independently

Ability to establish priorities and meet timelines

Available to travel occasionally (Canada, US)

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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