REMOTE Product Manager

Job Description

Insight Global is seeking a Product Manager to support a large telecom provider. This is an operations‑driven product team focused on improving internal processes, tools, and workflows across the organization. This role partners closely with Engineering/IT, Finance, the Network Operations Center, and other business stakeholders to identify pain points and define improvement opportunities. This person will participate in workshops, requirements sessions, and stand‑ups to ensure alignment on goals, priorities, and delivery timelines.

Responsibilities include translating business needs into clear requirements, user stories, process maps, and acceptance criteria. The role also supports project execution by tracking milestones, risks, and dependencies while following up with owners to keep initiatives moving forward. Additionally, the Product Manager supports user acceptance testing by developing use cases, coordinating test cycles, documenting results, and ensuring issues are resolved prior to go‑live.

This position is slated for a 6 month contract with likely extensions. While on contract we can offer 55-58/hr USD. If interested please apply today!

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Experience working in the telecom industry
• Experience working with Service Now
• Familiarity with productivity and project tools (e.g., JIRA, Confluence, MS office, Google Sheets)
• Ability to analyze and interpret relevant data and provide insights from that data