Register Here to Apply for Jobs or Post Jobs. X

Bilingual Chinese-English Customer Support

Online/Remote - Candidates ideally in
Shanghai - China
Posted by Strikingly
Full Time position
Listed on 2021-04-06
Job specializations:
  • Customer Service/Help Desk
    Computer Support Specialist, Bilingual Call Center, Customer Service Rep, Web Support, Technical Support
Job Description & How to Apply Below

We are looking for full-time bilingual (Chinese-English) customer support agents or Happiness Officers who will provide professional and friendly service  and live-chat channels.

Your role is to support and understand our users' demands. You have to assist them in creating and publishing their websites, setting up their own URL, fixing the errors, or checking for bugs. You also have to answer their questions about getting student discounts, making their page look great, e-commerce and form solutions, and more.

You'll also translate our product to Chinese and moderate others' translations.
Position Requirements
This project requires:
-Great Chinese and English communication skills, both written and oral
-Customer support experience in a fast-paced environment
-Knowledge of Domains, SEO, and Analytics is a plus!
-Must be able to work remotely and full-time (at least 40 hours per week)
-Can work during holidays and the weekends
Required Language Skills:
  • Chinese - Very good
Questions to answer on applying for this job
  • Can you speak/read/write in Chinese?
  • Can you speak/read/write in English?
  • Can you work during holidays/weekends?
Contact Information
Contact Name: Strikingly
Preferred method of contact: Email with CV via Application Box below.
Apply for this Job Posting Here:
To apply for this job, you need to provide some contact details for the employer or HR recruiter. Begin your free application by entering your email address (If already registered, you'll be asked to enter your password). Otherwise, you will initially need to enter some basic details with your first application.
Email Address Please enter a valid Email address.
How this Free Jobsite works - How to apply for jobs.
• To apply for any job, you must provide some contact details for the employer or HR recruiter. When you Register Here or Above with your first application (if you have not already done so), you will be asked to confirm your contact email address is valid via your email inbox.
• You will be asked to confirm a login password so to be able to make further applications in future visits.
• Once registered, you may also save CV / Resume summary details into the optional Resume format (This default format is easy for companies to read, and when available, it is sent as part of your application to a company to assist your application).
• Alternatively or additionally, you may attach your own original Resume document and 2 other supporting files as part of your application (Those files must be within the maximum combined size stated, and are not stored on this jobsite when you submit them).
• You must write or paste an introduction / cover letter into the application box.
• When you click the "Apply" button, your cover letter, Resume summary (if you have saved one on this site), contact details, and/or your own attached files are submitted as part of your application.
• Once you submit an application for any job on this site, it is solely the responsibility and decision of the company or employer you have applied to on whether they accept, review, process or respond to that application.
Search for further Jobs Here:
(Enter less keywords for more results. Suggestions may be selected)
Employment Category
Education (minimum level)
Education Level
Experience Level (years)
Posted in last:
LOGIN Area - Jobsite