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Senior Customer Success Lead, SaaS Research
Remote / Online - Candidates ideally in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-02-17
Madison, Dane County, Wisconsin, 53774, USA
Listing for:
Cayuse
Remote/Work from Home
position Listed on 2026-02-17
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, IT Consultant, HelpDesk/Support
Job Description & How to Apply Below
A global technology provider is seeking a Customer Success Manager to drive success activities for research organizations in North America. The role focuses on ensuring customer satisfaction and uncovering opportunities for growth. Ideal candidates will have strong empathy for customers and over 4 years of experience with enterprise clients, along with SaaS proficiency. Competitive benefits include medical coverage, unlimited PTO, and remote work options.
Join a culture of inclusion and belonging where diverse talents thrive.
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Position Requirements
10+ Years
work experience
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