Travel Representative
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-04-30
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
About the job Work-From-Home Travel Representative
We are seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support, handle travel-related requests, and help ensure each traveler has a smooth and enjoyable experience.
Key ResponsibilitiesCommunicate with clients via email, phone, and messaging platforms
Assist with reservation updates, itinerary adjustments, and cancellations
Provide accurate information about destinations, travel requirements, and procedures
Confirm travel details and follow up with clients as departure dates approach
Address concerns professionally and work toward timely resolutions
Ideal CandidateExcellent communication and interpersonal skills
Customer service experience preferred (hospitality or travel is helpful but not required)
Organized and comfortable managing multiple requests
Able to learn online systems and tools quickly
Interested in travel and helping others plan successfully
What We OfferRemote work environment
Training and ongoing guidance
Opportunities for professional development
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