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Fraud Resolution Specialist - Client Care; Remote eligible

Remote / Online - Candidates ideally in
Newark, New Castle County, Delaware, 19711, USA
Listing for: Bank of America
Remote/Work from Home position
Listed on 2026-05-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35000 - 45000 USD Yearly USD 35000.00 45000.00 YEAR
Job Description & How to Apply Below
Position: Fraud Resolution Specialist - Client Care (Remote eligible)

Bank of America in Newark, Delaware, is seeking a dedicated professional to provide resolution of multi-product fraud related client requests in an inbound contact center.

This role involves identifying client needs, resolving problems, and performing account maintenance while ensuring excellent client experience. Candidates must exhibit a dependable team-player attitude and have at least 1 year of customer service experience.

The position offers a comprehensive training program and requires flexibility to work shifts including weekends.

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