Remote & Care Specialist

About the Opportunity

We are growing our remote travel support division and are looking for motivated individuals who enjoy assisting clients and creating positive service experiences. As a Travel Care Experience Specialist, you will help clients with trip coordination, reservation support, and travel-related assistance while ensuring details are handled accurately and professionally.

This position is ideal for individuals who are organized, dependable, and comfortable working in a flexible remote environment. No prior travel industry experience is required, as comprehensive training and ongoing support are provided.

• Assist clients with coordinating vacations, cruises, hotels, and other travel arrangements
• Research destinations, travel packages, accommodations, and transportation options through approved systems
• Review itineraries and booking confirmations to help ensure accuracy
• Provide customer support and travel guidance based on client preferences and budget considerations
• Communicate professionally through email, phone, and online messaging platforms
• Handle reservation adjustments, itinerary changes, and general service inquiries
• Maintain organized records, client profiles, and booking documentation
• Attend virtual trainings, workshops, and team meetings as scheduled

• Fully remote opportunity
• Flexible scheduling options
• Training and onboarding resources provided
• Access to travel discounts, incentives, and supplier perks
• Supportive and team-oriented work culture
• Professional development and advancement opportunities

• Strong communication and customer service skills
• Ability to stay organized and manage multiple responsibilities
• Comfortable using online systems, computers, and communication tools
• Reliable internet access required
• Self-motivated with attention to detail
• Must be at least 18 years old
• Must be legally authorized to work in the US, UK, Mexico, Australia, or Spain or other approved regions