Strategic Customer Success Manager - Remote & Retention
Remote / Online - Candidates ideally in
Olathe, Johnson County, Kansas, 66051, USA
Listed on 2026-06-05
Olathe, Johnson County, Kansas, 66051, USA
Listing for:
TaxPlanIQ
Remote/Work from Home
position Listed on 2026-06-05
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, CRM System, Technical Support
Job Description & How to Apply Below
A leading SaaS company is seeking a Customer Success Manager to ensure clients achieve desired outcomes and maximize their use of the platform. This role involves managing client relationships, driving retention and upsell opportunities, and collaborating with various teams. The ideal candidate has 2-5+ years in Customer Success, excellent communication skills, and is tech-savvy. Join us to drive success in the tax advisory industry while working in a remote-first environment with ample growth opportunities.
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