Customer Experience Booking Agent

Customer Experience Booking Agent – Part Time 30 hours a week

Camp Beaumont is a renowned, award‑winning UK‑based provider of multi‑activity day camps for children and teenagers aged 3 to 14. We operate during school holidays, including half‑terms, summer, and winter.

We are looking for a Booking Agent to help with our busiest times for our summer camps. You will be working on our bespoke booking system (training will be given) and dealing with a 3rd‑party booking portal.

• Part‑time contract from 22nd June through to 21st August
• Hybrid role – can be split between home based and our office in Mundon near Maldon
• 30 hours per week, approximately 5 hours per day
• Must be able to work on a Sunday
• Start time 7.30am – essential as bookings come in overnight

• Ability to check capacity and ratios at each individual camp
• Good customer relationship skills
• Strong organisational skills and attention to detail
• Comfortable working with online systems and databases
• Excellent customer service and communication skills

As a Customer Experience Booking Agent, you will play a key role in ensuring bookings are processed accurately and efficiently. You'll work with our bespoke booking system (full training provided) and a third‑party booking portal, helping families secure places at our popular summer camps.

• Part‑time fixed‑term contract: 22 June – 21 August 2026
• £14.00 per hour
• 30 hours per week (approximately 5 hours per day)
• Hybrid working – split between home and our office in Mundon near Maldon
• Opportunity to join a friendly, supportive team during our busiest and most exciting season
• Available to work Sundays essential (4‑5 hours)
• Able to start work at 7:30am (essential, as bookings are received overnight)
• Strong organisational skills and attention to detail
• Comfortable working with online systems and databases

• Exceptional attention to detail
• Ability to monitor camp capacities and children ratios at each individual camp
• Strong relationship‑building abilities
• Excellent customer service and communication skills

We’re looking for someone who enjoys delivering outstanding customer experiences and wants to be part of our award‑winning organisation.

For more information contact Debra or apply today.