Strategic Customer Success Manager – Remote
Remote / Online - Candidates ideally in
New Bedford, Bristol County, Massachusetts, 02746, USA
Listed on 2026-06-09
New Bedford, Bristol County, Massachusetts, 02746, USA
Listing for:
Thales Group
Remote/Work from Home
position Listed on 2026-06-09
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, CRM System, Technical Support, Customer Service Rep -
IT/Tech
HelpDesk/Support, CRM System, Technical Support
Job Description & How to Apply Below
Thales Group is looking for a Customer Success Manager to develop relationships across the mid-market customer segment. You will manage customer life cycles, ensuring strong product adoption and long-term retention by using data insights to drive value realization.
The ideal candidate will have 5+ years in Customer Success or Account Management within a technology environment, and possess excellent communication and organizational skills. This position is remote but focuses on Massachusetts.
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