Lead Operations Associate | Remote; from | Entry Level

About the Role

We’re looking for a detail-oriented and customer-focused Customer Operations Associate to join our team.

• Support day-to-day customer operations and ensure smooth workflows
• Respond to customer inquiries and resolve issues with professionalism and empathy
• Collaborate with internal teams (support, product, and operations) to improve the customer journey
• Maintain accurate records of customer interactions and operational data
• Help track performance metrics and contribute to reporting

• Strong communication skills (written and verbal)
• Highly organized with excellent attention to detail
• A proactive problem-solver who takes initiative
• Comfortable working independently in a remote setup

• 100% remote—work from anywhere
• Flexible work environment
• Supportive and collaborative team culture
• Growth and learning opportunities

Send us your resume along with a short note about why you’re excited about this role. We’d love to hear how you can help us create exceptional customer experiences!