Hybrid Helpdesk Operations Manager — in, remote
Remote / Online - Candidates ideally in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-09
Greater London, London, Greater London, W1B, England, UK
Listing for:
Canary Wharf Group
Full Time, Remote/Work from Home
position Listed on 2026-06-09
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Location: Greater London
Canary Wharf Group is seeking a Helpdesk Operations Manager to oversee daily operations of our Facilities Management Helpdesk. You will ensure high service standards, efficiency, and compliance while leading and supporting the team in a professional environment in Canary Wharf, London.
The role involves managing escalations, driving continuous service improvement, and ensuring that Helpdesk processes adhere to the company's standards. We're offering a salary range of £52k - £55k, along with opportunities for professional development.
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