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Senior AI SaaS Customer Success Manager; Remote
Remote / Online - Candidates ideally in
East Providence, Providence County, Rhode Island, 02914, USA
Listed on 2026-06-09
East Providence, Providence County, Rhode Island, 02914, USA
Listing for:
Secondnature AI Inc.
Remote/Work from Home
position Listed on 2026-06-09
Job specializations:
-
Customer Service/HelpDesk
CRM System -
IT/Tech
CRM System
Job Description & How to Apply Below
A fast-growing AI training company is looking for a Customer Success Manager to manage client relationships, ensure customer adoption, retention, and drive growth for enterprise accounts. The role involves collaborating with stakeholders, using analytics to monitor engagement, and representing the company at client meetings. Candidates should have over 6 years of customer-facing experience, ideally in SaaS, and be comfortable working with CRM and analytics tools.
This is a remote role with minimal travel requirements.
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Position Requirements
10+ Years
work experience
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