Senior Product Manager – Patient

Overview

At EX Squared LATAM, we partner with leading U.S. companies to build high-impact digital products through strong product, design, and engineering practices. We are looking for a Senior Product Manager – Patient Experience to join a U.S.

-based digital health company and lead the evolution of patient-facing experiences across the full care journey. This role is ideal for a senior, highly autonomous Product Manager with deep experience in B2C healthcare products, strong communication skills, and a proven ability to influence cross-functional teams while balancing discovery and execution.

• Own and evolve key parts of the patient experience roadmap across web and mobile platforms.

• Lead end-to-end product initiatives spanning discovery, definition, execution, and iteration.

• Design and optimize patient journeys including onboarding, intake, engagement, adherence, and activation.

• Translate patient needs, clinical requirements, and business goals into clear product requirements, workflows, and documentation.

• Partner closely with design to deliver intuitive, accessible, and patient-centered UX.

• Collaborate with engineering to ensure high-quality, scalable, and timely delivery.

• Work closely with clinical and operational teams to ensure digital experiences align with real-world care workflows.

• Define and track product success metrics (activation, engagement, retention, adherence, outcomes).

• Use data and insights to inform prioritization, experimentation, and continuous optimization.

• Act as a strong communicator and influencer, aligning stakeholders and driving clarity across teams.

• Contribute to building a strong product culture focused on patient impact and execution excellence.

• 5+ years of experience in Product Management, with a strong focus on B2C products.

• 3+ years of experience in Healthcare or Digital Health, ideally within U.S. healthcare environments.

• Proven experience leading patient-facing applications (web and/or mobile).

• Deep understanding of patient journeys, including onboarding, intake, engagement, adherence, and activation.

• Strong ability to balance product discovery and execution.

• Experience working closely with design, engineering, data, and clinical teams.

• Data-driven mindset with hands-on experience defining metrics and using insights to guide decisions.

• Excellent communication, leadership, and stakeholder management skills.

• Advanced English proficiency for daily collaboration with U.S.
  
  -based stakeholders.

• Experience working in regulated healthcare or healthtech environments.

• Familiarity with U.S. healthcare concepts, patient expectations, and care delivery models.

• Experience with experimentation, personalization, or behavior-change driven products.

• Background in scaling B2C products in complex or high-growth environments.

• Work with leading U.S. clients building meaningful, patient-centered digital products.

• Be part of a senior, highly collaborative product and engineering culture.

• Emphasis on ownership, autonomy, and long-term product quality.

• Opportunity to influence real-world healthcare outcomes through technology.

• Competitive compensation in USD, aligned with senior-level experience.

• 100% remote work from anywhere in Latin America.

• Exposure to complex, high-impact healthcare products.

• Continuous learning, growth opportunities, and a collaborative environment.

• A culture that values communication, influence, and product excellence.