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Head of Online Student Success

Remote / Online - Candidates ideally in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Heriot-Watt University Malaysia
Remote/Work from Home position
Listed on 2026-05-15
Job specializations:
  • Education / Teaching
    Education Administration
  • Management
    Education Administration
Salary/Wage Range or Industry Benchmark: 125000 - 150000 GBP Yearly GBP 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Head of Online Student Success & Experience
Location: City of Edinburgh

Heriot-Watt University Malaysia seeks a Head of Student Success and Experience to develop and implement a comprehensive student retention strategy on the Online Campus. This senior leadership role will oversee a dedicated team, ensuring high-quality support for students. The position demands strong leadership, communication, and data-driven decision-making skills to enhance student satisfaction and outcomes in a global learning environment. The role could be based in Edinburgh or Dubai, with flexible working options available.
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