Center Business and Community Education Operations Manager **Internal

Center for Business and Community Education Operations Manager Internal Applicants Only

Position Title:

Center for Business and Community Education Operations Manager Internal Applicants Only

Classification

Title:

Administrator

Position Number: B1231PD

Grade Level: M2

Starting Wage/Salary: $66,950 - $70,000 with exceptional benefits

Close Date: 06/07/2026

Position Type/Employee Class:
Administrative

Faculty Status:
Not applicable

Full Time Equivalent: 1.0

Contract Months: 12

Overtime Eligible:
Exempt

Location:

Hybrid Remote Work Eligible? Yes but no COCC position is fully remote. Hybrid/Remote possibilities to be determined by the supervisor/department and discussed during interview process.

The Center for Business and Community Education Operations Manager provides operational leadership and high-level coordination for professional and community education programs within the Center for Business and Community Education. The position manages complex administrative and programmatic functions that support the planning, delivery, and evaluation of workforce and community education programming.

• Provide day-to-day operational leadership for the administrative and logistical functions of the Center, ensuring efficient delivery of professional and community education programming.
• Supervise, train, direct, and evaluate the work of front line Classified and temporary staff; establish priorities, adjust workflows, and ensure continuity of operations and effective operational coverage.
• Oversee daily Center operations, including process improvement, workflow management, and administrative systems that support program delivery.
• Plan and implement internal staff trainings to improve operational effectiveness and customer service.
• Serve as authorized purchaser and operational liaison with Fiscal Services, ensuring compliance with institutional purchasing policies.
• Provide administrative support for departmental financial processes, including non-general fund budgets, grants, contracts, compliance monitoring, and reporting.
• Coordinate operational implementation of professional and community education programs, including instructor scheduling, facility coordination, classroom setup, materials preparation, and program support.
• Collaborate with the Director and program managers to develop and maintain the Center’s comprehensive course schedule, ensuring alignment with community needs, available resources, and institutional priorities.
• Provide real-time classroom and instructor support, including troubleshooting operational issues that arise during program delivery; may include evening and weekend programming.
• Work closely with Marketing and Public Relations to support development and distribution of digital and print marketing materials, including email campaigns, social media communications, and website updates.
• Serve as an operational liaison between the Center and other college departments including Fiscal Services, Marketing and Public Relations, Information Technology, and campus facilities.
• Support partnerships with community organizations, government agencies, and industry partners involved in workforce and community education initiatives.
• Perform various administrative functions and special projects as needed, in support of the programs.
• Participate and model the college and community education mission, vision, values, and goals.
• Participate in professional development opportunities.

• Knowledge of principles related to program development, group leadership skills, and an understanding of group dynamics.
• Ability to be action oriented, self-directed, organized, detail-oriented, and focused with the ability to set priorities and delegate work.
• Ability to work independently engaging in problem solving and resolution, and skillfully organize and perform multiple tasks within expected timelines.
• Possess a high level of energy and commitment, and demonstrate sound decision-making, critical thinking and problem-solving skills.
• Ability to plan, organize and manage continual growth and development for a complex program.
• Ability to prioritize internal and external customers by planning and delivering high-quality programs and service.
• Ability to create and maintain strong community collaboration, partnership building, and negotiating skills.
• Ability to communicate effectively, both orally and in writing, including excellent editing skills.
• Proficient in MS Office Suite and ability to quickly learn additional software applications.

Incumbent must be able to function effectively indoors in an office environment engaged in work of primarily a sedentary nature. Requires the ability to sit or stand at workstation for extended periods. Must be able to use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms. Requires near visual acuity to write, read written materials and computer screens, and sufficient hearing and speech ability for…