Program Specialist, Learning and Development

Responsibilities   Facilitate workshops related to onboarding, leadership development, and other talent development initiatives.
Lead small to medium‑sized Learning & Development initiatives with support from a senior member or manager.
Contribute to improving the end‑to‑end experience of Clio’s Learning Programs, including redesign, scalability, stakeholder coordination and reporting on success.
Serve as the initial point of contact for designated Learning programs.
Design and execute Learning programs, including planning, coordination, and communication of programs, one‑off events and workshops.
Collaborate with members and leaders of various teams to identify gaps and opportunities for training and support.
Stay plugged into research and trends in talent development and bring back innovative ideas.
Support the definition and enablement of facilitation as a craft elop instructional materials as required.
Additional duties as required.
Qualifications   Experience facilitating a variety of learning sessions, virtually and in‑person.

Experience with learning program administration (session rosters, room sourcing, onboarding logistics).
Experience in learning design (facilitator guides, e‑learning modules, knowledge articles, slide decks, etc.).
Experience using AI tools for administrative and content‑generating tasks.
Strong facilitation and learning design skills.
Ability to manage multiple projects concurrently and work in a fast‑moving environment.
Preferred Skills   

Experience with Articulate Rise, Learn Upon, Claude (Chat + Cowork), Confluence, Zoom, GSuite, Insights Colour Energy framework.
Degree or certification in Adult Education or a related field.
Facilitating onboarding programs specifically.
Location & Work Arrangement  Hybrid role with two days per week on‑site in the Burnaby office (Vancouver). Remote work is encouraged but on‑site presence is expected.
Compensation & Benefits  Salary range: $73,500 to $99,500 CAD. Benefits include competitive pay, health/dental/vision insurance, flexible time off (20 days encouraged per year), $2,000 annual counseling benefit, RRSP matching and RESP contribution, and company recognition program.
Diversity, Inclusion, Belonging & Equity  We are committed to equal employment and encourage candidates from all backgrounds to apply. We provide accessibility accommodations during the recruitment process. If you require any accommodation, please let us know and we will work with you to meet your needs.
Application Process  Clio communicates with candidates only through official  email addresses. We do not use automated hiring decisions; all AI‑generated outputs are reviewed by a human.
This role is a backfill for an existing position.

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