Staff Scientist, Process Liquids Field - US Remote at ThermoFisher Scientific Carl

Job Description

As part of the Thermo Fisher Scientific team, you will discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, ensuring food safety, or finding cures for cancer.

This position is based in the U.S., remote. The Process Liquids Preparation Solutions (PLPS) team is part of the Biologicals and Chemicals Division within the Bioproduction Group. The PLPS Field Applications Scientist (FAS) for the AMER region will be the lead technical interface between the internal team and external customers, providing technical consulting and troubleshooting to enable customers to identify the best solutions for their needs.

In this impactful role, the PLPS FAS will engage with a diverse cross‑functional team to support the needs of customers. This role provides the opportunity to work independently and in collaboration with the commercial team to bring solutions to customers developing life‑saving biologic therapeutics. Additionally, the PLPS FAS plays a critical role in supporting Product Management by identifying new product innovation opportunities.

• Support the commercial teams by providing exceptional pre‑sales support through customer visits, Gemba walks, seminars, and conferences.
• Deliver post‑sales support by training customers, providing email and telephone support, and ensuring the resolution of blocking issues through collaboration with multifunctional teams.
• Organize and lead technical product specification, application, and protocol optimization discussions with PLPS customers and prospects.
• Develop and deliver effective training programs, seminars, and workshops on the application and capabilities of PLPS products to external customers and internal colleagues.
• Convey the voice of the customer to internal team members and aid in the development of technical sales tools.
• Establish and maintain core relationships with commercial, product management, project management, feasibility, and customer service teams.
• Act as an internal expert to recommend technical application and product development projects.

• Education:
  
  Bachelor’s degree required;
  Master’s degree in Life Sciences (Biology, Molecular Biology, Microbiology, Immunology, Biochemistry, Biotechnology, Engineering) preferred;
  PhD preferred.
• Experience:
  
  Experience with in academia, biotech, biologics, life sciences, and/or biopharmaceutical industries in a technical capacity.
• Significant relevant experience in biomanufacturing, bioproduction workflow process development, and cGMP environments preferred.
• Experience working closely with customers, commercial teams, and a diverse range of internal teams required.

• Knowledge of bioprocess workflow for upstream and downstream applications, and relevant process optimization challenges.
• Customer‑interfacing skills and the ability to proactively drive problem‑solving processes.
• Ability to communicate technical content for customer meetings, application notes, publications, and/or posters.

Flexibility to travel throughout the area of responsibility.

We offer competitive remuneration, an annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward‑thinking organization and outstanding career and development prospects. We foster a culture that stands for integrity, intensity, involvement, and innovation.

The salary range estimated for this position based in Massachusetts is $–$. This position may also be eligible for a variable annual bonus based on company, team, and/or individual performance results in accordance with…