CLC Product & Cost Administrator

Location

OTCTH:
Connecticut Home Offices Remote Location, Remote City, CT, 06032 USA

United States of America

Otis is seeking a North America CLC Product/Cost Administrator to support the configuration and maintenance of products within eLogistics, Otis’s internally developed Configure, Price, Quote (CPQ) system. This role plays a critical part in ensuring accurate product setup, pricing, and system functionality across the organization. The ideal candidate will bring a strong background in engineering and programming, along with solid elevator product knowledge.

Success in this role also requires excellent communication, organizational, and collaboration skills. This is a remote position, with a preference for candidates located in Connecticut or South Carolina.

• Work closely with engineering and product management leads to design and configure estimating and ordering system (eLogistics) product logic.
• Manage factory product cost, labor, and local purchases configuration.
• Coordinate system enhancements and bug resolution via Service Now ticket system, collaborating seamlessly with offshore teams.
• Support testing for quarterly eLog global system releases, create issue tickets, and manage resolution with offshore support team.
• Serve as the eLog product subject matter expert and support various functional groups with advanced configuration questions.
• Drive continuous improvement of eLog and product simplification by collaborating with field and CLC stakeholders to streamline the estimating and ordering process.
• Support eLogistics product training, covering the estimating/ordering process.
• Manage product help files, including deviation documents and configuration help files.
• Operate in a fast‑paced environment and make decisions quickly in response to changing business needs.
• Effectively communicate and coordinate changes throughout the organization.

• 5+ years of experience designing and deploying complex CPQ logic to ensure alignment with Engineering and Configurator systems and enable accurate, automated BOM creation.
• Strong knowledge of elevator systems and components.
• Proven ability to translate complex technical requirements into configuration rules.
• Effective problem‑solver with experience troubleshooting configuration issues and implementing solutions.
• Ability to collaborate cross‑functionally with engineering, product, and sales teams.
• Self‑directed with the ability to prioritize and execute in a fast‑paced environment.
• Strong communication skills with the ability to explain concepts to diverse audiences.
• Proficient in Microsoft Office, particularly Excel and Access.
• Bachelor’s degree in engineering, Computer Science, or related field required.
• Willingness to travel to Bloomfield, CT or Florence, SC.

Applicants must have authorization to work in the U.S. now and in the future without sponsorship.

• 401(k) plan with a generous company match and automatic retirement contribution. Medical, prescription drug, dental, and vision coverage for you and eligible dependents.
• Three weeks of paid vacation, plus paid company holidays.
• Paid sick leave, employee assistance, and wellness incentive programs.
• Life insurance and disability coverage.
• Voluntary benefits including legal, pet, home, and auto insurance options.
• Generous birth/adoption and parental leave benefits, adoption assistance.
• Tuition reimbursement program.
• Performance bonus opportunities.

The salary range for this role is $93,000 - $139,000. Pay may vary within the range based on qualifications, experience, and other factors.

Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact