Business Development Manager Mega Projects - East Coast; Remote

What we do

For 150 years, Watts has built best‑in‑class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting‑edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation – and we have a dynamic future ahead.

The Applications Business Development Manager (BDM) will assist end users, contractors, and engineers with specification development, system design, and product selection assistance, and provide field technical support for Hydronic Cooling, Process Water, & HVAC applications and their associated plumbing/HVAC systems in the Commercial and Industrial market segments and Data Center, EV Battery, & Semiconductor verticals. The BDM will also provide classroom and field training to support accurate product selection, installation, and operation.

This remote position requires travel and should be based near a major airport.

• Provide day‑to‑day technical field support and troubleshooting for Hydronic Cooling, Process Water, Technical Water & HVAC applications and their associated plumbing systems in Commercial and Industrial market segments and Data Center & Semiconductor verticals
• Offer technical guidance, training, and field assistance for installation, commissioning, operation, and repair
• Support sales agents, end‑users, engineering firms, and contractors with product selection and the creation of technical/master specifications that include Watts products and solutions
• Develop long‑term relationships with end‑users, customers, contractors, and engineers to drive specifications
• Create and deliver classroom and hands‑on training programs for end users, contractors, engineers, and sales agents on device specification, selection, installation, use, and troubleshooting, including counter training for wholesale partners
• Maintain a deep understanding of industry and local/national plumbing codes governing the selection, use, and operation of Watts products within Hydronic Cooling, Process Water, and HVAC applications and their associated plumbing/HVAC systems
• Attend Industry Standards Committees, Trade Shows, and other key industry events as required to represent Watts and our products
• Understand customer needs by market segments and the competitive landscape
• Provide input to marketing, product management, and engineering to support new product development and service offerings
• Advocate for a customer‑centric mindset across the organization
• Escalate delays and roadblocks to resolve conflicts before they impact execution and delivery
• Recommend process improvements to enhance quality and on‑time delivery
• Collaborate with the National Sales Manager and the Watts Sales team, agent network, and channel partners to strengthen Watts Water Technologies’ market position

• 7+ years of experience in technical and field sales environments
• 3+ years in the flow control industry with the ability to understand valve and actuation applications or equivalent fluid mechanics knowledge
• Working knowledge of hydronic cooling, process piping, HVAC & actuation valves within Commercial & Industrial plumbing, HVAC, and Industrial process industry
• Strong problem‑solving and creative solution skills
• Customer‑centric mindset
• Strong project management skills
• Strong leadership skills
• Drive for results
• Advanced negotiation and influencing skills
• Excellent interpersonal, written, verbal, and communication skills
• Presentation, one‑on‑one, and conference skills
• Time management and the ability to work independently
• Collaborative with cross‑functional teams to achieve product line objectives
• Ability to influence and interact at all organizational levels
• Leadership role in development, implementation, and realization of management‑established projects
• Proven communication effectiveness at all levels within an organization
• Ability to understand, track, drill down, and question activities and issues in all functional areas
• Attention to detail and follow‑through
• Proficiency in Microsoft Office tools
• Oral,…