Personnel Technician; Services

REMOTE WORK AND LOCATION

With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice.

The City of Sacramento's Human Resources Department – Employment Services Division, is seeking a capable and motivated Personnel Technician to join our team. Human Resources is a fast‑paced department supporting the needs of the City's departments and charter offices. The ideal candidate embraces diversity, equity, and inclusion; has experience interpreting and applying various rules and regulations, codes, and/or labor agreements; and has experience managing multiple customer inquiries and processing complex transactions.

The ideal candidate is detailed‑oriented, adaptable to change, and works well as part of a team.

Under general supervision, the Personnel Technician performs a wide variety of technical human resources work in the areas of recruitment, testing, compensation, classification, selection, benefits, retirement, safety, training, career development, and other human resources functions in the Department of Human Resources; responds to inquiries and corresponds with a wide variety of individuals.

This classification is populated with multiple incumbents and is a bridge class between the clerical series and the professional analyst level. Incumbents perform a full range of standard work procedures, operations, tasks, duties, and responsibilities with little or no immediate supervision. Incumbents have some responsibility for carrying out and explaining existing policy, methods and/or procedures related to the duties of the position.

The Person nel Technician is distinguished from lower‑level clerical positions in that the Personnel Technician performs technical duties that require extensive technical knowledge or that duties are diversified and require application of independent judgment and discretion. This classification is distinguished from the higher classification of Personnel Analyst in that the Personnel Technician class performs a high proportion of routine duties and tasks, and the Personnel Analyst performs the full range of professional personnel work with little or no immediate supervision.

General supervision is provided by a higher‑level professional or management position. Functional and technical supervision may be provided by a Senior Personnel Analyst and to a lesser degree by a Personnel Analyst. Responsibilities of a Personnel Technician may include the technical or functional support of lower‑level personnel.

• Performs paraprofessional and technical personnel work.
• Implements recruitment plans, prepares recruitment materials, contacts organizations and media to advertise recruitment, screens applications; organizes and schedules test times, sites, proctors, and interview panels; proctors tests; assists in the design, development, preparation, and administration of employment tests.
• Assists in the performance of classification studies; develops or revises class specifications; gathers and compiles salary and benefit data from other agencies; organizes and presents information; responds to survey requests from other agencies.
• Assists in the administration of special employment programs; plans, develops, and conducts routine training sessions and workshops.
• Reviews applications for retirement benefits for compliance and qualifications; calculates pension benefits payable, complex retirement offsets, redeposits, and age rate corrections; explains benefit options; provides information to accountants and financial representatives.
• Receives, prepares, and processes health, life, and other insurance benefit claims; explains provisions of plans including IRS 125 plans, benefit options and deferred compensation plan provisions; reviews claims and collects and prepares appropriate data for claim determinations; assists employees and beneficiaries in the resolution of claims…