IT Instructional Designer; Remote

About the job IT Instructional Designer (Remote)

This requisition is for an Information Technology (IT) Instructional Designer. The position will be based in Atlanta and responsible for developing and updating training content/materials and training remote trainers to deliver content for Georgia DOT. The candidate will be responsible for maintaining IT training material posted on Georgia DOT websites and publishing web-based training content within GDOT Learning Management System (LMS).

The candidate will be working as a team member within the IT organization of the Georgia DOT and report to a Team Leader/Supervisor. The supplier provides workforce augmentation services and the candidate is not employed by Georgia DOT as an independent contractor. Candidates will work with supporting IT team members (system architects, application developers, database, network, server, etc.) and interact with business units to understand the technical/business functionality and develop technical training materials.

Training content development will include Georgia DOT-developed in-house software and systems (Training will be provided upon hire), vendor COTS products, vendor COTS-customized products, and vendor custom products implemented by Georgia DOT. Georgia DOT IT primarily utilizes Microsoft (Teams, SharePoint, Office
365, etc.), Oracle (OBIEE, Data Visualizer, etc.), and Esri (ArcGIS) based products integrated with Georgia DOT applications.

• Adhere to the priorities, objectives, and guidance of Team Leader and IT management
• Utilizes GDOT style guide and branding in developing training content, assists in updating style guide as needed
• Participate in IT Projects to design and develop learning materials, including with GDOT 3rd party contractors
• Produce effective training presentations, tutorials, instructor and student guides, lesson plans/exercises in multiple media and formats suitable to course audience
• Create, review, and update training materials and documentation based on user feedback, classroom surveys, IT version updates, and IT support tickets
• Proactively and effectively communicate with Team Leader and IT management
• Creating engaging learning activities and compelling course content
• Working with subject matter experts and identifying target audiences training needs
• Developing training content to meet instructional goals/objectives
• Create practical examples that learners can apply within their use of IT application/system in their work environment
• Applying tested instructional design theories, practice and methods
• Measure/test user knowledge retention and transfer
• Apply tested instructional design theories, practice and methods
• Collect and maintain training data to support department key performance indicators
• Conduct training courses, customer webinars, on-site customer training, and user group sessions
• Establish effective relationships throughout the organization, both within IT and across business units/customers/stakeholders to identify/address gaps in user training
• Remain knowledgeable about Georgia DOT IT applications and business strategies as related to training materials and courses
• Assist technical managers, IT developers, and specialists to explain complex technical concepts and business/data workflows to non-technical audiences
• Provide user training support with IT product launches and go-lives
• Assists in tracking, managing, and reviewing training content developed by GDOT 3rd party contractors
• Travel to Georgia DOT business locations (within State of Georgia) to conduct training
• Ability to maintain professionalism and order within the classroom to complete course objectives
• Ability to adapt/respond in a dynamic, fast-paced, customer-focused IT environment characterized by rapid change, minimal lead times, and multiple competing priorities

• Candidate will be working with GDOT Office of IT Applications. Candidates will work with supporting IT team members (database, network, server, etc.) and interact with business units. The candidate will follow internal GDOT standards and accepted best practices for developed solutions.
• The position end date is set for the end of the…