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Remote IT Helpdesk Analyst ; Tier 1

Remote / Online - Candidates ideally in
Knoxville, Knox County, Tennessee, 37955, USA
Listing for: Cellular Sales
Full Time, Remote/Work from Home position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Helpdesk Analyst I (Tier 1 Support)
A prominent US tech support firm is seeking an IT Operations Support Analyst I to act as a customer advocate, resolve technical issues, and provide support for internal users. The role requires strong problem-solving skills and a customer-focused approach. Candidates should have a high school diploma or equivalent, with AS degree and technology support experience preferred. This full-time position operates remotely, with occasional travel to headquarters and retail locations for training.
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