Audio Visual Service Technician

Job Description

We are seeking an experienced AV Service Technician to support enterprise‑level audiovisual systems across multiple customer sites. This role is ideal for senior‑level AV professionals with strong installation, service, and troubleshooting backgrounds who want to step into a customer‑facing service position. Candidates must have deep hands‑on experience with Crestron and AMX systems, strong diagnostic capabilities, and the ability to support complex AV systems in professional environments.

• Troubleshoot and resolve technical issues on Crestron DM/NVX and AMX control systems
• Service complex audiovisual systems in conference rooms, boardrooms, and training spaces
• Support Cisco, POLY, and Logitech video conferencing platforms
• Diagnose and resolve issues with Biamp, QSC, and other audio DSP systems
• Work with AVoIP systems and AV data across LAN/WAN/internet
• Support projection systems, displays, video walls, and digital signage
• Conduct preventative maintenance and system evaluations
• Perform site surveys related to service agreements and system upgrades
• Reverse‑engineer legacy AV systems and provide documentation
• Commission and debug newly built AV systems
• Research and specify replacement equipment as needed
• Write service reports, system documentation, and site surveys
• Manage multiple service requests and customer needs simultaneously
• Mentor junior or intermediate technicians when needed

• 7–8+ years of AV integration and/or AV field service experience
• Hands‑on installation and servicing experience with Crestron and AMX systems
• Ability to reverse engineer and troubleshoot legacy AV systems
• Experience commissioning and debugging new AV builds
• Strong troubleshooting experience using a multimeter and related tools
• Familiarity with Extron, Biamp, QSC, Cisco, Poly, Logitech, and major video wall technologies
• Intermediate to advanced AV networking skills
• Ability to crimp, solder, and terminate low‑voltage cables
• Strong understanding of signal flow and low‑voltage electrical concepts
• Excellent customer‑facing communication and professionalism

• Experience with QSYS, Crestron, BiAmp, or AMX programming or service
• CTS certification
• Top Secret DoD clearance

• Opportunity to step into a senior‑level service role with strong long‑term growth potential
• Be part of a developing AV services organization with meaningful advancement pathways
• Gain experience across professional environments, including Fortune 1000 customer sites
• Work hands‑on with advanced AV, AVoIP, DSP, and video conferencing technologies
• Openings available in Los Angeles, San Diego, and the San Francisco Bay Area
• Stable, long‑term service work supporting complex enterprise‑level audiovisual systems

This is a Contract position based out of Dallas, TX.

The pay range for this position is $45.00 - $60.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Feb 20, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.