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Technical Account Manager

Online/Remote - Candidates ideally in
Singapore
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Company: Skyline Communications Apac Pte. Ltd.
Full Time, Remote/Work from Home position
Listed on 2021-08-04
Job specializations:
  • IT/Tech
    Tech, HTML, Web Project Manager, IT Project Manager
  • Software Development
    HTML, Web Project Manager, IT Project Manager
Job Description & How to Apply Below


As a Technical Account Manager, you are responsible for the technical implementation of all projects assigned to you.

You are the primary contact for the customer on all technical matters, and you function as an intermediary between the customer and the different departments within Skyline. The telecom, broadcast and satellite industries will be your playground, where you can apply your affinity for high-tech, software products.

We offer state-of-the-art, global leading software solutions in a fast-changing industry. With thousands of drivers, highly advanced features, and a proven track record, DataMiner is the best-of-breed network management solution for the telecom, satellite and broadcast industries. You can become part of this winning team and apply your skills to further expand our success around the globe.

TYPICAL EDUCATION

> bachelor, master or doctorate degree in ICT, Software and/or Telecom

RESPONSIBILITIES

acquire and maintain detailed knowledge of all DataMiner features

take ownership of the full technical implementation of your projects

become your customers’ primary contact for all technical matters related to your projects

fully understand all aspects related to the functional and technical specifications of your projects

ensure sufficient documentation of all technical requests to other Skyline departments to guarantee efficient implementation of all technical aspects of your projects

troubleshoot all technical issues that affect project delivery perform quality assurance from a functional perspective on all technical features in your projects

create and maintain all required project documentation for acceptance, hand-over, and internal presentation procedures

identify potential commercial opportunities and notify the appropriate Sales Manager

COMPETENCIES

you are a fast learner and adapt quickly to new situations

you are communicative and have effective interpersonal and organizational skills

you think logically, keeping the client first in mind

you have natural technical insight and a positive, can-do attitude

you can work independently and prioritize tasks

you are passionate about the benefits of software technology

TECHNICAL SKILLS

familiar with software programming

experience with HTML, XML, client-server systems and SNMP

profound knowledge of HFC broadband, IPTV, broadcast and satellite systems

strong affinity with MS Windows operating systems

profound knowledge of TCP/IP (firewalls, routers, …), multithreading, Web Services and .Net Remoting

knowledge of MySQL and Apache Cassandra is an asset

BASIC QUALIFICATIONS FOR CONSIDERATION

this position requires that you work from our offices located in Singapore

good verbal and written communication skills in English

WHAT’S IN IT FOR YOU?

gain experience with a vast array of cutting-edge technologies

be part of a team that has a disruptive impact on the global media and broadband industry

work in an international company while still enjoying the advantages of a small-company culture

an attractive gross salary, depending on your job category and professional experience, with additional fringe benefits

a healthy work-life balance: flexible working hours, work-from-home days

personal Learning & Development budget: credits you can spend on your personal

development, with a wide range of opportunities to choose from

time for work and time for fun: get to know your colleagues during all kinds of social activities outside business hours

Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To view & apply for jobs on this site that accept applications from your location / country, tap here:
 
 
 
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