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Remote IT Service Desk Specialist II

Remote / Online - Candidates ideally in
Portland, Multnomah County, Oregon, 97204, USA
Listing for: ASM Research, An Accenture Federal Services Company
Remote/Work from Home position
Listed on 2026-04-29
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company is looking for a Tier 1 Technical Support Technician in Portland, Oregon. This remote role focuses on providing technical assistance for approximately 4500 users in a Microsoft Windows setting. Responsibilities include fielding inquiries, resolving incidents, and mentoring junior staff. Requirements include 3-5 years in IT, proficiency in Microsoft support, and a strong customer service orientation.

Hourly compensation ranges from $24 to $30, depending on experience and qualifications.
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