Senior DevOps, Platform Engineer

About Moon

An ambitious and independent stealth SaaS company incubated by Home Organizers, a market leader with decades of proven success in designing and delivering exceptional, innovative home organization solutions through its subsidiaries Closet World, Closets by Design, Brio Water Technology, and others. Backed by their deep industry experience and a commitment to be Home Organizers critical SaaS provider for its 6000+ employees, our team is building innovative solutions to solve universal problems that most businesses face — yet are not addressed by a single, unified tool.

Our mission is to transform the entrepreneurial experience and deliver operational excellence for businesses across the world through a unified platform supercharged with proprietary AI agents. We want to unleash the creativity of billions and inspire the world to dream big and build fast. We’re a rapidly growing team of forward-thinking and, most importantly, committed builders. We are driven by the opportunity to push boundaries, reimagine the foundations of human work, and shape tools that power the next generation of “business operations.”

The way the world views and does business is changing, and we are committed to leading this change responsibly.

This is a dedicated platform ownership role. You will take full end-to-end responsibility for the Dev Ops and infrastructure layer across all products. You will be the single point of accountability for pipelines, environments, credentials, deployment reliability, financial cost governance, and compliance posture. Beyond keeping the lights on, you will proactively leverage AI-driven tooling to improve Dev Ops workflows and continuously raise the bar on what reliable infrastructure means.

You will own the complete infrastructure and Dev Ops layer for a growing SaaS company running across multi-cloud infrastructure across major cloud providers — partnering directly with the Lead Engineer and a distributed offshore engineering team. This is not a support role.

You are the primary point of accountability for pipeline reliability, credential hygiene, observability, cloud cost governance, and compliance posture. You also serve as the company’s infrastructure voice in financial and compliance conversations, owning the data that informs leadership decisions on cloud investment and risk.

• Own all CI/CD pipelines across every application — consistent, documented, and not dependent on tribal knowledge
• Manage multi-cloud resource provisioning with Terraform or equivalent IaC tooling — version-controlled and fully reproducible
• Own secrets, credentials, and access management across all environments using enterprise secrets management platforms
• Set up repo creation, branching standards, and tooling for the distributed engineering team
• Own cross-platform mobile application build pipelines (iOS and Android) for both app stores
• Support the work, deployment, and maintenance of our active-active multi-cloud platform

• Own SLA commitments for all production systems — 99.99% uptime target with documented contracts and breach escalation paths
• Define and maintain on-call rotation, and incident severity matrix
• Maintain and evolve runbooks for all critical failure scenarios — executable by anyone on the team, not just the author
• Implement and operate the full observability stack: enterprise observability tooling, centralized log aggregation, real-time alerting, and synthetic monitoring for all customer-critical paths
• Own customer-facing and internal system health dashboards — surfacing uptime, error rates, latency, and throughput in real time

• Build and maintain Fin Ops dashboards surfacing cloud spend, resource utilization, and cost-per-environment breakdowns
• Implement financial controls: budget alerts, tagging enforcement, reserved instance planning, and rightsizing across major cloud providers
• Own the monthly cloud cost review process — flag anomalies, model savings scenarios, and present findings to leadership
• Track and report Fin Ops KPIs: cloud cost as a percentage of revenue,…