IAM Practitioner

Location

Canton, MA – Denver, CO – New York City, NY (Hybrid). This role requires you to be based in one of these offices for a minimum of three days a week, with the flexibility to work from home some days. Find out more about our flexible work culture at

The Global Information Security (GIS) team at Computershare seeks an Identity & Access Management (IAM) Practitioner. The GIS team drives the development, deployment and management of information and cyber security across the company globally. As an IAM Practitioner, you will work with the IAM Strategy & Enablement, Operations and Access teams to develop and mature IAM capabilities for the entire organization.

In this key position, you will work directly with the IAM Specialist on complex projects and support the delivery of the IAM program, which aims to develop and mature our Identity & Access Management processes and technologies in line with the broader technology strategy.

• Work with the GIS leadership team to identify opportunities and implement ways to mature the IAM/PAM capability.
• Take the lead in ownership and delivery of the IAM transformational programme of initiatives, ensuring delivery of related processes and technologies into operational tasks for 1st line teams.
• Direct the work of analysts and check their work for accuracy & quality.
• Identify missing IAM processes and make tactical and strategic recommendations for options to address them, based on risk, scale and long‑term maintainability.
• Maintain the annual plan to enable Identity and Access Management processes and technologies to keep pace with best‑practice security requirements and global events.
• Enforce IAM requirements, draft new IAM guidance/patterns and support existing systems in accordance with standards, guidelines, and procedures.
• Provide input into IAM roadmap activities, including technology upgrades, new integrations and process maturity improvements.
• Maintain and improve documentation including process flows, requirements and operational procedures.

The IAM Practitioner requires significant experience with routines and procedures used to support and administer Identity Access Management, preferably in a senior role within financial services. The role will operate within defined technical and operational procedures, requiring a strong knowledge of local and global regulations for user access governance.

• Strong analytical and problem‑solving skills, with the ability to work on own initiative.
• Hands‑on experience with IAM/PAM tooling such as SailPoint and Cyber Ark.
• Strong knowledge of Microsoft products such as Active Directory, Entra , and Privileged Identity Management (PIM).
• Experience operating IAM within regulated environments (e.g., ISO
  27001, GDPR).
• Capability in designing IAM controls such as Role Based Access Controls (RBAC), Segregation of Duties (SoD), Multi‑Factor Authentication (MFA) and Single Sign On (SSO).

• Professional certifications such as CISSP, CISM, Microsoft Identity certifications, or similar.
• Experience across both On‑Premise and Cloud environments.
• Familiarity and understanding of broader Information Security concepts as they relate to IAM.

• Paid parental leave
  , flexible working and a caring and inclusive culture.
• Health and wellbeing rewards that can be tailored to support you and your family, including paid time off, observed holidays, medical, dental and vision plans.
• Invest in your future with 401(k) matching, stock purchase program, and tax‑advantaged flexible spending plans (healthcare, dependent care, commuter).
• Income protection
  : short and long‑term disability benefits, life insurance and supplemental life insurance.

The typical base pay range for this role is $100,000 - $119,000 in Canton, $95,000 - $113,000 in Denver, $105,000 - $124,000 in New York.