Salesforce Scrum Master

About Niyam IT, Inc. (Niyam)

Niyam IT was founded in 2007 by a group of consultants who shared a unique vision: a technology company steeped in orderly process yet driven by passion and innovation. Over the following decade, we fine-tuned our craft and built an impressive track record of successful outcomes, securing our reputation as the go-to provider of smart, innovative solutions.

Today, Niyam is at the forefront of the industry, leading the way in crafting mission‑critical technologies for Emergency Preparedness & Response, Natural Resource Management, Law Enforcement & Justice, Health IT, and Global Citizen Services.

• Flexible
  
  Work Hours:
  
  Life doesn’t always fit into a 9-to-5 schedule. We offer flexibility to help you manage your work‑life balance effectively.
• Remote Work:
  Niyam IT understands the value of flexibility. We offer remote work.
• Career Growth:
  Niyam IT is not just a job; it’s a career journey. We provide a supportive environment for your professional development and offer fully paid opportunities for training and advancement within the company.
• Great People:
  Our people are the blueprint of who Niyam IT is to the industry and community.
• Great Environment:
  Niyam IT fosters a great environment where innovation, collaboration, and personal growth thrive.
• Diversity & Inclusion:
  We believe in the strength of diverse perspectives. Your unique ideas are welcomed and celebrated every day at Niyam IT.

The Salesforce Scrum Master leads Agile delivery teams supporting Salesforce-based solutions within a federal environment. This role is responsible for facilitating Agile ceremonies, managing delivery timelines, removing impediments, and ensuring alignment between technical teams and government stakeholders to deliver high‑quality, compliant solutions. This position is for an upcoming proposal.

• Facilitate Agile ceremonies including daily standups, sprint planning, sprint reviews, and retrospectives.
• Guide teams in Agile best practices and ensure adherence to Scrum framework and principles.
• Manage project timelines, scope, risks, and dependencies across multiple work streams.
• Partner with Product Owners and stakeholders to refine, prioritize, and maintain the product backlog.
• Support Salesforce delivery teams by coordinating across developers, admins, QA, and business analysts.
• Identify and remove team impediments to maintain sprint velocity and delivery timelines.
• Provide regular status updates, risk reporting, and delivery metrics to internal and government stakeholders.
• Track and report on Agile metrics such as velocity, burndown, and sprint progress.
• Ensure alignment with federal delivery requirements, including documentation and compliance standards.
• Coordinate across environments and teams to support releases and deployment readiness.
• Promote continuous improvement and foster a high‑performing, collaborative team environment.

• US Citizenship with ability to successfully complete a federal background investigation.
• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or related field.
• Minimum of 10 years of experience in IT project management or Agile delivery roles.
• At least 5+ years of experience serving as a Scrum Master on Agile teams.
• Experience supporting Salesforce projects or working with Salesforce delivery teams.
• Strong understanding of Agile frameworks (Scrum, Kanban) and software development lifecycle (SDLC).
• Experience managing scope, schedule, risks, and dependencies across technical teams.
• Strong communication skills with the ability to engage both technical teams and government stakeholders.
• Experience using Agile tools such as Jira, Azure Dev Ops, or similar.
• Ability to track and report on Agile delivery metrics (velocity, burndown, KPIs).
• Experience working in federal or regulated environments.

• Scrum certifications such as Certified Scrum Master (CSM) or Professional Scrum Master (PSM).
• PMP certification or equivalent project management certification.
• Salesforce certifications (e.g., Salesforce Administrator or Platform App Builder).
• Expe…