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Remote Customer Care Tech Analyst; 2nd Shift
Remote / Online - Candidates ideally in
Traverse City, Grand Traverse County, Michigan, 49685, USA
Listed on 2026-05-24
Traverse City, Grand Traverse County, Michigan, 49685, USA
Listing for:
Incognito Software Systems Inc
Full Time, Remote/Work from Home
position Listed on 2026-05-24
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Incognito Software Systems Inc is seeking a Customer Care Technical Analyst based in Traverse City, Michigan. This full-time role focuses on providing front-line technical support for the Northpointe Suite, necessitating troubleshooting and resolution of customer issues within a 2nd shift schedule.
Strong communication skills and proficiency with technology are essential, as well as experience with ticketing systems like Zendesk. Successful candidates will demonstrate initiative in skill development and problem-solving.
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