Service Desk Specialist - IT Support & KPI Focus
Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-05-29
Austin, Travis County, Texas, 78716, USA
Listing for:
Capgemini
Remote/Work from Home
position Listed on 2026-05-29
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Capgemini is looking for a Technical Support Specialist to join their team in Austin, Texas. You will provide technical support for moderately complex issues, communicate effectively with customers, and assist in maintaining service level agreements.
The successful candidate should possess excellent communication skills, 1-2 years of relevant experience, and knowledge of ITSM tools, particularly Remedy. This position requires working on-site with no option for remote work.
The salary ranges from $11.10 to $17.34 per hour, with additional benefits including medical, dental, and retirement plans.
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