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Remote Senior Service Desk Analyst - Healthcare IT & Epic
Remote / Online - Candidates ideally in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-05-30
Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for:
CAI
Remote/Work from Home
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
Technical Support, IT Consultant, HelpDesk/Support
Job Description & How to Apply Below
CAI is seeking a highly skilled Senior Service Desk Analyst for remote work. This role involves delivering Level 1 support to end users in a healthcare environment, handling escalated issues, mentoring junior agents, and ensuring quality service delivery.
The candidate should have 3–5 years in a similar role, with extensive knowledge of the Epic platform and Active Directory administration. Competitive salary of $47,000 - $55,000 per year and comprehensive benefits.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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