Salesforce Analyst

Job Title:

Salesforce Analyst

Work Location:

Cupertino, CA 95014 - Onsite
Would you require the candidates to meet you for an in-person interview?:
No
Is Skype/Web Ex interview OK?:
Yes, Webex/Microsoft Teams
Is remote work an option?:

No
Do you have a preferred interview schedule?: 7 PM IST to 10 PM IST
Chance to be perm?:
Yes, After 3 months, based on the performance

Technical Hiring Criteria (Must Haves)
Top 3

Required skills:

Experience Cloud, Salesforce admin, Salesforce Business Analyst

Years of experience in each of the must-have skills: 6 to 8 years

Any Certifications required:
Salesforce admin

PFB JD

* As a Salesforce Analyst you will partner with World Wide and Regional business Channel teams to support and drive solution needs within Salesforce CRM. Specifically on the Partner Gateway (Experience Cloud)

* Leverage deep expertise in the Salesforce Platform to align technical solutions that support complex and evolving global business needs

* Develop and maintain User Acceptance Testing (UAT) scripts to support regional functional testing within each release

* Own and execute end-to-end and regression testing for all Salesforce enhancements during User Acceptance Testing; collaborate and communicate effectively with cross-functional teams to triage reported issues, troubleshoot, and resolve issues

* Support key business processes promoting application, platform governance, data quality, and compliance across tools and teams

* Design and implement Salesforce Reports and Dashboard that support the business processes and deliver business insight

* The ideal candidate thrives on asking why , challenging the status quo (instead of just taking down the requirement at face value), and partake in scalable, forward-thinking discussions on solutions that can improve the overall process