IT Program Manager

Job Description

• Develop, manage, and execute IT programs consisting of multiple related projects.
• Establish program governance structures, methodologies, and performance metrics.
• Ensure alignment of IT initiatives with organizational goals and strategic priorities.
• Monitor program performance and provide regular status updates to executive leadership.
• Facilitate steering committee meetings and executive reviews.

• Oversee project managers and project teams to ensure successful delivery of program objectives.
• Manage program schedules, dependencies, milestones, and deliverables.
• Coordinate resource allocation across multiple projects and departments.
• Identify and resolve cross-project issues and dependencies.

• Build strong relationships with business leaders, vendors, and technical teams.
• Communicate program objectives, progress, risks, and outcomes to stakeholders at all levels.
• Manage stakeholder expectations and drive consensus on priorities and decisions.
• Facilitate collaboration between business and technology teams.

• Develop and manage program budgets, forecasts, and financial reporting.
• Track program expenditures and ensure cost-effective delivery.
• Evaluate business cases, ROI, and benefits realization for technology investments.
• Manage vendor contracts and procurement activities as needed.

• Identify, assess, and mitigate program risks and issues.
• Develop contingency plans and escalation procedures.
• Lead organizational change management efforts to support successful adoption of new technologies and processes.
• Ensure compliance with organizational policies, security standards, and regulatory requirements.

• Promote best practices in project and program management.
• Drive process improvements to enhance delivery efficiency and effectiveness.
• Mentor project managers and contribute to PMO maturity initiatives.
• Leverage lessons learned to improve future program execution.

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Management Information Systems, or related field.

• 7+ years of experience managing large-scale IT projects and programs.
• 3+ years of experience in a Program Manager or Senior Project Manager role.
• Proven experience leading enterprise technology initiatives, including software implementations, infrastructure upgrades, cloud migrations, cybersecurity programs, or digital transformation efforts.
• Experience managing budgets exceeding $1M preferred.

• Project Management Professional (PMP)
• Program Management Professional (PgMP)
• Agile Certified Practitioner (PMI-ACP)
• Certified Scrum Master (CSM)
• ITIL Foundation Certification

• Strong understanding of IT infrastructure, applications, cloud platforms, cybersecurity, and enterprise systems.
• Experience with project portfolio management (PPM) tools and methodologies.
• Knowledge of Agile, Scrum, Waterfall, and hybrid delivery frameworks.
• Familiarity with Microsoft Project, Jira, Azure Dev Ops, Smartsheet, or similar tools.

• Exceptional leadership, communication, and interpersonal skills.
• Strong executive presence and ability to influence senior stakeholders.
• Excellent conflict resolution and negotiation capabilities.
• Ability to lead cross‑functional and geographically distributed teams.

• Strategic thinking and business acumen.
• Financial management and budget oversight experience.
• Strong analytical and problem‑solving abilities.
• Ability to balance competing priorities in a fast‑paced environment.

• Program delivery within scope, schedule, and budget.
• Stakeholder satisfaction scores.
• Achievement of business objectives and benefits realization targets.
• Risk mitigation effectiveness.
• Resource utilization and team performance.
• Compliance with governance and reporting standards.

• Hybrid or remote work environment, depending on organizational needs.
• Occasional travel may be required.
• Ability to support critical technology initiatives outside standard business hours when necessary.

MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. DVM is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).