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Tier 1 Helpdesk Support Specialist Remote
Remote / Online - Candidates ideally in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-06-02
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for:
State of Maryland
Part Time, Remote/Work from Home
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
The Maryland Department of General Services seeks a Tier 1 Helpdesk Support Specialist in Baltimore, Maryland. This role involves providing frontline technical support, managing support requests, and assisting users with DGS enterprise systems.
Ideal candidates will have two years of user support experience and be proficient with CRM tools and enterprise systems. Benefits include tuition reimbursement, flexible work schedules, and health coverage.
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