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Remote Help Desk Analyst — IT Support & Incident Solver
Remote / Online - Candidates ideally in
Trenton, Mercer County, New Jersey, 08628, USA
Listed on 2026-06-03
Trenton, Mercer County, New Jersey, 08628, USA
Listing for:
6AM City, LLC
Remote/Work from Home
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
6AM City, LLC is seeking a Help Desk Analyst for a fully remote position. The ideal candidate will have at least 2 years of technical support experience and strong customer service skills.
The role involves responding to customer incidents, documenting interactions using Service Now, and providing support to team members. Candidates must reside in NY or PA.
Flexibility to work Tuesday through Saturday is required, along with excellent communication skills and familiarity with Windows and Microsoft Office Suite.
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