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Remote Clinical Service Desk Agent

Remote / Online - Candidates ideally in
Bowling Green, Warren County, Kentucky, 42103, USA
Listing for: NTT DATA, Inc.
Remote/Work from Home position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Remote Clinical Service Desk Agent (24/7)

NTT DATA, Inc. is seeking a Clinical Service Desk Helpdesk Associate to join their remote team in Bowling Green, KY. You'll be responsible for handling inbound calls from healthcare customers regarding clinical applications like Epic and Cerner, ensuring efficient resolution of service desk incidents around the clock.

The ideal candidate should have at least 4 years in a service desk role, including troubleshooting experience with healthcare systems. Candidates must be flexible with their shifts, including nights, weekends, and holidays.

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