Remote Senior Workforce Analytics Lead
Remote / Online - Candidates ideally in
Orange, Orange County, California, 92613, USA
Listed on 2026-06-07
Orange, Orange County, California, 92613, USA
Listing for:
Alignment Healthcare LLC
Remote/Work from Home
position Listed on 2026-06-07
Job specializations:
-
IT/Tech
Data Analyst, Business Systems/ Tech Analyst, Data Science Manager
Job Description & How to Apply Below
Alignment Healthcare LLC in Orange, CA seeks a Senior Workforce Management Analyst to enhance contact center performance through data-driven analytics and reporting. This role involves developing KPIs, dashboards, and actionable insights to drive service excellence.
The ideal candidate has over 5 years in contact center analytics, strong skills in SQL and Power BI, and a proactive approach to problem-solving. The position offers a fully remote work option and a competitive salary range.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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