Dynatrace Consultant; remote

Position: Dynatrace Consultant (remote)
Job Title:

Dynatrace Consultant

Contractor Work Model:
Remote

Security Clearance:
Active secret clearance or higher

Responsibilities

+  Expand existing Dynatrace Gen3 deployment to incorporate use cases, such as Teams Observabilty integration, Job Service observability, Self-Service Observability Onboarding Portal, Agentic Workflows Deployment (Dynatrace Intelligence), and Net Flow Observability Integration.

+  Act as a Dynatrace subject matter expert, combining product expertise with practical consulting experience

+  Partner with customers to understand business and technical objectives and translate them into effective Dynatrace implementations

+  Deploy, configure, administer, and maintain Dynatrace environments, including One Agent, Active Gates, extensions, and integrations

+  Support customer adoption of Dynatrace Gen3 AI capabilities, including AI-driven insights, causation analysis, and automation use cases

+  Help customers leverage AI-powered analytics to reduce noise, accelerate root cause analysis, and improve operational efficiency

+  Assist in aligning Gen3 AI features with customer workflows such as alerting, remediation, reporting, and decision support

+  Educate customers on emerging AI-driven observability capabilities as part of their Dynatrace roadmap

+  Onboard applications and services into Dynatrace and ensure effective monitoring of critical business systems

+  Design and manage management zones, network zones, dashboards, alerts, reports, and SLAs. Analyze performance, logs, traces, and metrics to troubleshoot and optimize applications, architectures, and operational practices

+  Support Grail adoption, including log management onboarding and migration to Dynatrace-native analytics

+  Collaborate closely with application, infrastructure, and platform teams to drive adoption throughout the application lifecycle

+  Mentor and train customers on Dynatrace best practices and operational maturity

Required Skills

+  2+ years of hands-on experience as a Dynatrace engineer or consultant

+  Dynatrace Associate certification (or equivalent experience), with the ability to quickly attain Professional level

+  Proven experience deploying, managing, and supporting Dynatrace environments

+  Strong understanding of Dynatrace architecture, best practices, and core capabilities

+  Hands-on expertise with One Agent and Active Gate deployment, troubleshooting, and extensions

+  Experience creating and managing management zones, dashboards, alerts, and reports

+  Experience analyzing performance data across applications, systems, and networks

+  Grail and Dynatrace log management experience or foundational knowledge

+  Strong consultative skills with the ability to engage both technical and non-technical stakeholders

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.